Privacy Policy – Jewels of Joy
At Jewels of Joy, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us — whether through our website, social media, messaging platforms, or offline communications.
1. Information We Collect
We may collect the following types of personal information:
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Name
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Contact Number (including WhatsApp number)
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Email Address
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Business Details (e.g., Shop Name, City, Business Type)
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Communication Preferences
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Order and Transaction History
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Feedback or Enquiries
2. How We Use Your Information
We use your data only for legitimate business purposes, including:
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To respond to your inquiries and orders
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To provide you with our latest catalogue, offers, and updates
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To process and deliver your wholesale orders
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To personalize communication and product suggestions
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To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to any third parties.
3. Data Sharing
We may share your data with trusted partners such as:
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Courier/logistics providers (for shipping and delivery)
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Payment service providers
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IT service providers (e.g., CRM or messaging platforms)
Only the necessary information is shared for the purposes of completing your order or improving service delivery.
4. Communication
By submitting your contact details, you agree to receive updates via WhatsApp, SMS, email, or phone call from Jewels of Joy regarding your orders, offers, or new product launches. You may opt out at any time by messaging "STOP" or contacting us directly.
5. Data Security
We take appropriate steps to ensure your information is stored securely. All data is protected against unauthorized access, misuse, or disclosure.
6. Your Rights
You have the right to:
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Access or update your personal information
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Request deletion of your data
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Opt out of marketing communications
You can contact us at any time to exercise these rights.
7. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our official platforms, and the updated date will be mentioned above.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Jewels of Joy
Email: info@jewelsofjoy.in